Privacy Policy

Effective date: 16 August 2026 This Privacy Policy explains how AstroRavikumar handles personal information submitted through this website, email, telephone and WhatsApp. AstroRavikumar, located in Hulimavu, Bengaluru 560076, India, is responsible for deciding how this information is used for the purposes described below.

Information we may collect

• Name, email address, telephone or WhatsApp number and location information you choose to provide.
• Birth date, recorded birth time, place of birth, consultation area, questions and relevant life-event details.
• Appointment, payment-reference and communication records needed to administer the service. We do not request full card numbers, banking passwords or authentication codes.
• Technical information such as IP address, browser type, device information, security logs, cookie preferences and basic website interactions.

How information is collected

Information is collected when you submit the enquiry form, contact us by email or telephone, start a WhatsApp conversation, book a consultation or otherwise provide it voluntarily. Essential technical information may be collected automatically when the website operates.

Why we use information

• To respond to an enquiry and determine an appropriate consultation scope.
• To prepare and conduct the requested consultation, schedule appointments and provide related support.
• To confirm payments and maintain records required for accounting, security, dispute handling and legal compliance.
• To protect the website, prevent spam or misuse and improve reliability.
• To send consultation-related WhatsApp messages or calls only where permission has been provided. Promotional messages require separate consent.

Consent and your choices

By submitting information and selecting the required consent box, you authorise its use for responding to and administering your enquiry. Where you agree to WhatsApp messages or calls, you may withdraw that permission at any time by asking us to stop. Withdrawal does not affect processing already carried out lawfully and may limit our ability to continue the requested service.

Service providers and third-party platforms

Information may be processed by trusted service providers only as reasonably necessary to operate the website and communications. These may include Hostinger for hosting and email infrastructure, WordPress, Elementor and WPForms for website and enquiry-form functions, and WhatsApp or Meta when you choose to communicate through WhatsApp. Each third-party platform may process information under its own terms and privacy policy.

Cookies and website technology

The website uses cookies or similar storage necessary for security, performance, caching and remembering consent preferences. Where optional analytics or advertising technology is introduced, choices will be provided through the cookie-consent mechanism as required. You may also control cookies through your browser, although disabling essential cookies can affect website operation.

Sharing and disclosure

We do not sell or rent personal information. Information is not shared for unrelated advertising. It may be disclosed to service providers supporting the purposes above, when you direct us to do so, to protect safety or legal rights, or when required by applicable law or a lawful authority.

Retention

Personal information is kept only for as long as reasonably necessary for the enquiry or consultation, follow-up support, record keeping, security and legal obligations. Records that are no longer required are deleted or anonymised where reasonably practicable. You may request deletion of eligible information at any time.

Security

Reasonable administrative and technical measures are used to protect personal information. However, no website, email or messaging service can guarantee absolute security. Please provide only information that is relevant to your enquiry and never send passwords, one-time codes or complete financial-account details.

Your rights and grievance contact

Subject to applicable law, you may ask what personal information we hold about you, request correction or deletion, withdraw consent, or raise a privacy concern. Contact contact@astroravikumar.com or use the Contact page. We may need to verify your identity before acting on a request and will respond within a reasonable period.

Children

This website is not intended to collect personal information directly from children. A parent or legal guardian should make an enquiry concerning anyone under 18 and should provide only information necessary for that purpose.

International communications

Online consultations may involve clients outside India. Hosting, email or messaging providers may process information in other jurisdictions under their own safeguards and legal obligations.

Updates

This policy may be updated when services, technology or legal requirements change. The effective date above identifies the latest version.